Privacy Policy
HIRELS respects your privacy. This Privacy Policy outlines how your data is collected and used by HIRELS. Please read the Privacy Policy carefully. By accessing the services provided by HIRELS, you agree to the collection and use of your data by our website: 'www.hirels.com' as detailed in this Privacy Policy.
We will only collect information where necessary and relevant to our dealings with you. We will keep said information for as long as required by law or as relevant for the purpose for which it was collected. You can visit our website and browse without providing personal details. During your visit to the website, you remain anonymous unless you have an account with us and log on with your username and password.
Information that may be collected from you
HIRELS collects the details provided by you upon registration, along with information we learn about you from your use of our service and your visits to our website and other accessible websites.
Please note that HIRELS does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV, etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page and securely transmitted to your card issuer for authorization. At no time during the purchase process or thereafter does HIRELS have access to or store your complete card account information.
We may collect additional information in connection with your participation in any promotions or contests, if offered by us, as well as information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use to improve the service we provide. We will collect only such information as is necessary and relevant to provide you with the services available on the website.
While using our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from 'cookies' sent to your browser from web server cookies stored on your hard drive, including but not limited to:
- Computer-identification information
- IP address, assigned to the computer you use
- The domain server through which you access our service
- The type of computer you're using
- The type of web browser you're using
While you are transacting on our website, personally identifiable information collected about you may include:
- First and last name
- Email addresses
- Contact details including phone numbers
- PIN/ZIP code
- Demographic profile (age, gender, occupation, education, address)
- Personal preferences and interests (such as books, movies, music)
- Your opinion on services, products, features on our website
We may also collect information about:
- The pages you visit/access
- The links you click on our website
- The number of times you access the page
- Items you view, add to bag, add to wishlist
- Other websites you open simultaneously while browsing ours
How is this information used?
We use your contact information to send you:
- Password reminder and registration confirmation
- New arrivals and special offers
- Changes in service policies or terms of use
- Event-based communications such as order information, renewal notices, invites, reminders, etc.
Note: We send users updates upon registration and updates regarding your order status. We also send promotional emails to inform you about new arrivals, special offers, etc.
We use your personal information to:
- Improve personalized features on our website to enhance your shopping experience
- Contact you for your account/profile-related matters or any other reason as necessary
- Provide services requested by you, such as delivering merchandise ordered by you
- Preserve social history as governed by existing law or policy
We use anonymous traffic information to:
- Remember you to deliver better and more personalized service (e.g., track your entries in our promotion schemes)
- Recognize your usage privileges to our website
- Administer and manage smooth functioning of our website by diagnosing problems
- Track your session and activities to understand better how people use our website
Whom do we share your information with?
We do not share, rent, or sell your information with third parties except our agents and alliance partners.
Agents
We use the services of enabling partners such as outside shipping companies, resellers, business associates to fulfill orders, and credit/debit card processing companies to process the payment for goods and services ordered from HIRELS website. These entities do not retain, store, share, or use personally identifiable information for any other purposes.
Alliance Partners
We share your information with our alliance partners who work with us or on our behalf to help provide you with the services. An alliance partner is a company or an individual who owns and manages (wholly or partly) online content on their websites powered by HIRELS.
We share email addresses with agents and alliance partners. They use the email address to confirm deliveries, send notices, and offer services related to the service.
We do not rent, sell, or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:
- Required by special circumstances such as compliance with subpoenas, court orders, requests/orders from legal authorities, or law enforcement agencies requiring such disclosure
- To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of hirels.com Terms and Conditions or to defend against legal claims
- We have your permission to provide products or services you've requested
We reserve the right to disclose your personal identifiable and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
The security of your personal information and email address is important to us. When you enter sensitive information (such as credit/debit card number) on our acquiring bank's system or order forms, they encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information and email address submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.
If you have any questions about security on our website, you may email us at: support@hirels.com.
Cookies
The acceptance of cookies is not a requirement for visiting the site. However, some functionality on the site and ordering is only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the site, and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the site. We only use cookies for your convenience in using the site (for example, to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example, targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the site. Our use of cookies does not contain any personal or private details and is free from viruses. For more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
Policy Updates
We reserve the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to this website.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.
If we make material changes to this policy, we will notify you through the email ID that you have submitted to us.
If we decide to make changes in our email practices, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.